Businesses need money to survive.
And in the era of technology, it seems that every company has a shiny new thing that’ll make their business more efficient, marketable, and profitable.
While investing in assets that make your business more productive is a must to survive today, it can distract you from the basic principles of what it means to run a company. Keeping your customers happy can help you establish mutually beneficial relationships. Showing empathy with communication can create more comfort. And sourcing reviews from satisfied buyers can build a prospect’s trust in your business before investing in your product.
This statistic alone makes one thing clear: if your business isn’t prioritizing high-quality review generation, you could be losing out on 90 percent of your customers, value-adding relationships, and recurring revenue.
Needless to say, product reviews are a big deal. Reading, evaluating, and applying peer insights has become a necessity before purchasing a solution, and online reputation holds more value now than ever before.
Today, investing in something as significant as a software tool for an entire business takes more than learning about the product. Customers want a complete picture of what it means to be involved with your company. What do you value as a business? What does your buying process look like? What are your customer service,…