Sites hosted on SiteGround last week found themselves not being crawled by Googlebot, Google’s crawler. The issue seemed to have been an DNS issue between the provider’s partners (AWS) and Google according to the hosting company. The DNS issue was resolved after a few days but with DNS, things take time to update and now sites are starting to be crawled again.
As I reported at Search Engine Land last week, Matt Tutt was one of the first to notice this issue – where it started up on Monday, November 8th. SiteGround said they fixed the issue on Friday, November 12th.
Here are the tweets from SiteGround:
We have escalated the issue to Google and we are working to troubleshoot and identify the cause of the problem. We will keep you updated once there’s more information or the problem is fixed.
— SiteGround (@SiteGround) November 10, 2021
Status Update: We are glad to inform you that we have implemented a fix for the Google bot crawling issue experienced by some sites. Websites are already being crawled successfully. Please allow a few hours for the DNS changes to take effect. Thank you for your patience!
— SiteGround (@SiteGround) November 12, 2021
But was it fully fixed?
Why’s that – am I missing something? They just said they’d traced it down to that specific issue, no fix made. I just tested one of my sites and got the below response. pic.twitter.com/Mh42Eci1QC
— Matt Tutt (@MattTutt1) November 12, 2021
There were more complaints after the 12th and then…