It was a moment of frustration for Jaimyn Mayer in February 2019 that led to a year of legal woes. The 23-year-old from Brisbane had been helping his mother in a long fight against a secondhand car dealer over a car she had bought from them for $24,000 in 2017. Nyst Legal had been acting for the car dealer.
Mayer left a one-star review on Nyst Legal’s Google page. There was no text to the review, and he did it under his own name, despite never having been a customer of Nyst Legal, as he acknowledged.
“I had legitimate concerns and they were just trying to get us to go away,” he says.
By March 2020, Nyst Legal were trying to contact Mayer about the review. After attempts to contact Mayer through LinkedIn and his personal website, they brought a claim against Mayer and Google.
Nyst Legal sought $300,000 in damages from Mayer, claiming, according to court documents seen by the Guardian, the one-star review implied the founder of the firm, Chris Nyst, and his son Brendan were “inept” and “one of the worst” and their firm was also “one of the worst”.
Nyst Legal ultimately accepted a settlement offer from Mayer and the case was withdrawn, but it took almost a year for it be resolved.
“It was extremely stressful,” Mayer says.
The settlement involved no payment to Nyst Legal and it covered Mayer’s legal costs, he says.
Brendan Nyst declined to comment, but has previously told the Courier-Mail that the terms of the settlement were confidential but he and his…