If you go to Google Search on desktop and type in some local businesses, then click on the first photo in the local knowledge panel – Google will load a black or blank photo. It is some sort of weird bug that I’ve seen happen since this past Saturday night on all businesses that I’ve tried it on.
Here is a GIF of this happening for my business but I was able to replicate it for other businesses like Walmart and many others:
I am able to replicate this in Chrome on a Mac right now. Nicolai Helling also spotted this and posted about it on Twitter:
Does anyone experience a bug in #gmb (#gbp) with images not showing up anymore – only a black screen?
A client of mine just alerted me about this. Tested in several browsers with several listings – all same. Image viewer works via https://t.co/cIyPuSCtMz though… pic.twitter.com/Vm61mmMFy1
— Nicolai Helling (@nicolaihelling) November 22, 2021
I am not sure if Google is aware of the bug but I am sure now they are.
Forum discussion at Twitter.
Update: Google is aware:
Passed it on, thanks.
— Danny Sullivan (@dannysullivan) November 23, 2021