Google offices in Granary Square, in London. (AP Photo/Alastair Grant, File)
Google is already facing mounting legal challenges from regulators globally who accuse the tech giant of maintaining an illegal monopoly over its search and digital advertising businesses.
But now one of its most prominent rivals is alleging that the titan is abusing browser extensions to favor its products and stifle competitors, adding a new wrinkle to the high-stakes antitrust debate and momentum to calls for new regulation.
DuckDuckGo CEO Gabriel Weinberg, whose company offers a competing search engine that touts its privacy protections, said during an interview Tuesday that Google is deploying manipulative design features, known as “dark patterns,” to trick users into abandoning rival products.
According to DuckDuckGo, Google for years has used misleading notifications to lure users into disabling its rival’s browser extensions and to discourage them from switching their default search engines on its web browser, Chrome. But Weinberg said Google in August 2020 tweaked the prompts to more blatantly nudge users away from jumping ship.
The changes include requiring users to answer whether they would rather “Change back to Google search” after adding the DuckDuckGo extension and showing users a larger, highlighted button when giving them the option to “Change it back” or not.
Weinberg said the tweaks – although subtle – have had a major impact.
Since Google implemented…