A woman’s complaint that a haircut she got at a Vancouver salon was “lopsided” and too short has been dismissed and the salon’s counterclaim of online defamation won’t be resolved by a B.C. tribunal.
In a decision posted Monday, Civil Resolution Tribunal member Micah Carmody dismissed Sapanjit Chohan’s complaint about a haircut she got from a Commercial Drive salon last June.
According to the file, Chohan was unhappy with the cut she got at Kokopelli Hair Salon and Lounge Gallery and wanted to be refunded $111.75 and rewarded an additional $100 in damages.
The decision outlined that Chohan wanted no more than an inch and a half cut, but that she also wanted split ends addressed.
“Ms. Chohan says she walked out of Kokopelli with worse hair than when she came in. Specifically, she says the haircut was lopsided, there were clumps rather than curls at the bottom, and she had ‘more frizzies’ and wispy bits,” Carmody wrote in the decision.
Chohan claimed the stylist “snipped away randomly here and there” and “razor cut” her bangs, the tribunal heard. Carmody wrote in the decision that photos included by Chohan don’t support the claim that three or four inches were cut, instead saying it appeared Chohan’s hair falls just past her shoulders in all the submitted pictures.
“I agree that the ‘after’ photos show some long frizzy ends, and one side of her hair slightly longer than the other,” Carmody said.
“However, I find this is insufficient to…