Autodesk Learning & Certification Help & FAQs

To request a testing accommodation for a disability, in the application process, indicate the need for an accommodation and then select the type (for example: extra time, exam reader) you are requesting. When you do, you will be asked to provide a brief explanation supporting your request. Americans with Disabilities Act (ADA).

We review your ADA accommodation request and respond in most cases within two business days. You’ll receive an email notification with the decision.

The accommodations offered by our testing provider, Pearson VUE, are available for online exams or in test centers. Pearson VUE test accommodations may include extra testing time, a separate testing room, and breaks. If approved, specific Americans with Disabilities Act (ADA) accommodations will be communicated to Pearson VUE before you schedule an appointment. You’ll see any approved accommodations in your appointment scheduling screen, as well as in your Pearson VUE confirmation email.

In some cases, your accommodation may not be easily managed with Pearson VUE’s online scheduling process. You'll see a message to contact Pearson VUE’s Accommodations Scheduling Specialists.

If you’ve been approved for accommodations such as a Reader, Recorder, or Separate Room, schedule your appointment directly with Pearson VUE’s Accommodations Scheduling Specialists at (800) 466-0450. Press Option 3 and indicate the “Autodesk Certification Program” when prompted. You’ll be asked to provide the following information from your Autodesk certification application: first name, last name, address, email, and phone.

If your accommodation request for your disability under the Americans with Disabilities Act was denied, you may not have provided sufficient detail about your request. If you believe you have a disability that qualifies for an accommodation under the ADA, See the Contact us information in the Quick links section at the top of this page.

Create a case with Autodesk support to request an appeal, providing any information that supports your request.

For complete information about testing options in your area, visit Pearson VUE’s COVID-19 update page.

Our certification exams delivered through the Pearson VUE platform are "selected response" (choose from a set of possible answers), offered in English only. You will not have access to the software to help you with your answers. Exams feature several different types of questions:

• Multiple-choice questions measure knowledge of a specific content topic. A multiple-choice item asks a question and provides multiple possible answers.
• Drag-and-drop questions measure object-association and placement skills. Exam takers select and reposition answer options within a list or graphic.
• Active-screen questions measure familiarity with the software UI by using interactive images of the software.
• Hot-area questions measure your ability by asking you to select “hot” areas of an exhibit. Hot-area items are essentially multiple-choice items with graphical answer choices.
• Graphic-interpretation questions measure your ability to view a graphic and interpret the information successfully.

Please note: All exams offered by Autodesk through the Pearson Vue platform,

• Autodesk Certified Associate (ACA)
• Autodesk Certified Professional (ACP)
• Autodesk Certified Expert (ACE),

are provided in English language only. Additional time to complete the exam is not provided for those who prefer to take a localized exam.

For localized versions of select Autodesk Certified User (ACU) exams, please refer to our testing partner Certiport at www.certiport.com.

Your exam is scored with a pass or fail result. Passing scores vary by certification exam, and we do not disclose the passing score to candidates before they take the exam.

For Autodesk Certified Associate, Autodesk Certified Professional, and Autodesk Certified Expert certification exams in English, Autodesk now administers its own exams. Certiport continues to offer Autodesk Certified User exams including translated versions. Certiport Autodesk Certification has complete information on these certifications.

Yes. Note that your proctor will be communicating with you in English only.

No. Use your Autodesk Account to apply for Autodesk certifications and to schedule or modify your exam appointment.

Contact Pearson VUE directly for support on issues with connecting to your proctor or a Pearson VUE facility or with issues on exam session technology.

You can cancel or reschedule your exam appointment from My Dashboard. If you cancel your exam appointment, you must do so a minimum of 24 hours prior to your appointment. Failure to cancel in time or failure to appear for your appointment will result in the forfeiture of your exam fee. You may reschedule your appointment prior to the 24-hour window free of charge.

Pearson VUE accepts Visa, American Express, or MasterCard debit or credit cards as well as payment vouchers. For additional details, consult the Payment FAQ on Pearson VUE’s helpful resources.

Payment is required when scheduling an exam appointment. As part of the check-out process, you will have the option to enter your voucher code.

Refer to the terms and conditions that accompanied the discount you received. Use of discount or promotion codes are subject to the terms and conditions provided by Autodesk for the use of such discount or promotion code.

There are three ways to view the results of your certification exam:

1. You will receive a notification of your results at the end of your exam session.
2. An email with your results will be sent to the email address in your Autodesk account.
3. You can also find your certification exam information in My Dashboard.

Based on your exam result, you will receive a notification of your awarded certification at the email address associated with your Autodesk Account.

That depends on which certification you earned, but they are valid for 2 or 3 years. Some certifications, like Fusion 360 certifications, are valid for 2 years, whereas other certifications are valid for 3 years. For more information, see the Certification Details pages for individual certifications for validity periods and other information.

To recertify for an Autodesk certification, you must:

• Submit a new certification application within the six-month period prior to the certification expiration date
• Schedule, purchase, and take the certification exam before the expiration date
• Achieve a passing score

Once you have passed the exam, the expiration date on the certification will be appended and extended through a new expiration term.

There is no grace period for expired certification credentials. To pursue certification after your existing certification has expired, you must submit a new application, purchase and take the related certification exam, and achieve a passing result. The issuance date on this new certification will be effective on the date of the passed exam.

Congratulations on earning your new badge! Upon earning your certification, you’ll receive an email from “Autodesk via Credly” inviting you to claim your Credly digital badge. Visit the Credly Help Center for guidance on how to manage and share your badge.